At Ajouré, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

• You may return unused and unworn items within 7 days of delivery.

• Items must be in original packaging with all tags attached.

• To initiate a return, please contact us at support@ajoure.com.au with your order number and reason for return.

• Customers are responsible for return shipping costs.

Non-Returnable Items

• Items on final sale, gift cards, and personalized products cannot be returned.

Refunds

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original payment method within 5–10 business days.

Exchanges

• We only replace items if they are defective or damaged. For size or style exchanges, please initiate a return and place a new order.

Need Help?

Reach out to us at contact@ajoure.com.au or use the Contact Us form on our website.